Terms of Service

Welcome to Electric Big Mart. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our site or purchasing from us, you agree to be bound by these Terms.

1. General Conditions

• By agreeing to these Terms, you represent that you are at least the age of majority in your area of residence.

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, copy, or resell any part of our service or products without express written permission from us.

2. Product Information and Pricing

• Accuracy: We make every effort to display the colors, specifications, and images of our electrical products as accurately as possible. However, we cannot guarantee that your device's display will perfectly match the actual product.

• Price Changes: Prices for our products are subject to change without notice.

• Errors: In the event a product is listed at an incorrect price or with incorrect description due to a typographical error, we reserve the right to cancel or refuse any orders placed for that product, even if the order has been confirmed and paid for. If paid, a full refund will be issued.

3. Orders and Order Cancellation

• Order Acceptance: Receiving an order confirmation does not mean we have accepted your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

• Stock Availability: Electrical products and models are subject to availability. If an item goes out of stock after an order is placed, we will notify you and offer an alternative or a full refund.

• Verification: We may require additional verifications or information (such as confirming your delivery address via phone) before accepting any order.

4. Shipping and Delivery

• Delivery timelines are estimates and not guaranteed. Electric Big Mart is not liable for unexpected delays caused by courier services, weather conditions, or political events.

• It is the customer's responsibility to provide an accurate delivery address and contact number. If a delivery fails due to incorrect customer information, any additional redelivery fees will be borne by the customer.

5. Warranty and Liability Limit

• Many products sold on Electric Big Mart come with official manufacturer/brand warranties. Warranty claims must be made directly to the respective brand's authorized service center.

• Electric Big Mart is not liable for any damages, accidents, or fires caused by the misuse, incorrect installation, or overloading of any electrical appliances purchased from our store.

6. User Conduct and Content

• You are prohibited from using our site or its content for any unlawful purpose, to infringe upon others' intellectual property, or to upload viruses or malicious code.

• If you post product reviews or comments, you agree that they will not violate any third-party rights or contain defamatory, abusive, or obscene material. We reserve the right to remove any inappropriate content.

7. Changes to Terms of Service

• We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

• Email: [ myconcept2001@gmail.com ]

• Phone: [ 01713033067 ]

• Address: [ 29 Govt. Market, Town Hall, Mohammadpur Dhaka-1207 ]